We’ve lost count of the number of business owners who’ve come to us saying “I thought I owned my website… until I realised I didn’t.”
It usually starts small – you can’t log in to make a quick change, or you have to email your agency for every little update. Then you find out your domain is registered in their name, not yours. Before you know it, your own website is effectively behind bars, and the only way to get to it is through them.
It’s a bit like buying a car but having to ring the dealership every time you need the keys.